

Do you have a system in place for onboarding your clients? You should. It's the first real experience that they have with you. You could do a wonderful job on the task... but if clients sense a lack of professionalism and their experience otherwise with you isn't up to par, it could lead to them never hiring you again, or worse... them telling their friends.
I wanted to share my onboarding experience after working with hundreds of clients because I understand just how hard you work every day just to get someone maybe interested in your service. You put in quite a bit of time before you even actually do work for your client. Wouldn't it be nice if it were easier and fool proof?
The importance of keeping organized (and all the things that can go wrong if you aren't)
Tools you can use to get organized and plan out your client work
My #1 recommended tool for handling all of the big stuff so you never miss anything
How to create the best client experience so that you always appear professional
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"What really strikes me the most about Kimi Kinsey is her generous spirit and willingness to give and teach what she knows so others may succeed. She always shares her knowledge so freely and adds so much value to the space. When I ask a question in her group, I know I am going to get an answer from her and I have seen many times where she goes a step ahead and creates a video tutorial or a free resource to answer the question. That level of commitment to ensuring her tribe succeeds is truly inspiring and something that I will hold as so key to what makes her a great leader."

"Kimi is one of the most refreshingly honest and trustworthy people on the internet. I was struggling with starting my business, and everything there is to learn, when one of her Facebook groups came up as a suggestion for me. And I'm so glad it did. Always generous with sharing her experience and time to give feedback, she is one of my favourite people to follow online."
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